Social that Adds Up: Performance and Measurement

Monday, September 17, 2012


Join us for a webinar on Tuesday, September 18th at 11am PT, in partnership with Hootsuite, to learn how we can make better decisions based on performance metrics of social networks using Google Analytics social reports. Register today, it’s open to everyone!

Adam Singer, the Product Marketing Manager for Google Analytics, will go beyond the current social metrics of followers, +1’s, likes and others, to discuss the true impact your social media is making on your brand’s bottom line. Many of the current metrics available allow us to measure the reach of our message, but not necessarily the ROI. Learn how to connect visits to your social pages all the way through to a sale or conversion on your website.

You’ll also learn how social media can impact the rest of your digital presence. For example, when you verify your Google+ Page, recommendations from your customers and fans may be more likely to appear in search results on Google. This can raise the social awareness of your business and increase its relevance. For paid marketing campaigns, social can actually help you improve clickthrough rate performance. 77% of US consumers trust recommendations from their social media connections, more than any other media source, meaning that +1s may have a positive effect on purchase decisions. On average, search ads with annotations have a 5-10% uplift in clickthrough rate. Some of our advertisers have seen even higher uplifts, H&M achieved 22% uplift and Cadbury achieved 17% uplift in clickthrough rates on their search ads.


Start measuring the value you’re creating through your social media campaigns!

Posted by Andy Lutz, Inside AdWords crew

Sources: Google Research 2012; Google internal data

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