Hangouts On Air: Customer Support in the Digital Age

Monday, October 8, 2012

As the digital media landscape continues to evolve, there are a series of new opportunities to engage with users. How has this transformed the nature of AdWords customer support? At the AdWords Communities Global Summit, taking place October 16-17 at Google’s headquarters in Mountain View, California, several prominent Google speakers will attempt to answer this question.

On Tuesday October 16, the first day of the Summit, we will be broadcasting the morning’s sessions via four Google+ Hangouts On Air hosted on the Google Ads Google+ page.

  • Session 1: Avinash Kaushik, Digital Marketing Evangelist, will take us on a journey to the “bleeding edge” of digital marketing - October 16th, 9:00am PDT, RSVP here
  • Session 2: Deepak Khandelwal, Vice President of Global Customer Services and Sophie Bromberg, Director of Online Help, will discuss the progress that AdWords customer support has made in recent years - 10:15 am PDT, RSVP here
  • Session 3: Eric Feron, Manager of Global AdWords Communities and Social, and Dave McCann, Online Sales and Operations Manager will walk us through “magical” support and AdWords Communities moments - 11:00am PDT, RSVP here
  • Session 4: Fran├žoise Brougher, Vice President of SMB Sales & Operations, Deepak Khandelwal, and Brad Green, Engineering Manager will take part in a fireside Q&A on AdWords Support - 11:25am PDT, RSVP here

Follow the ‘RSVP here’ link to visit the associated Google+ event page. The Hangout On Air live stream videos will be embedded in these pages a few minutes before the beginning of each session.

Posted by Ezra Brettler, Google Ads Team

No comments :

Post a Comment

Powered by Blogger.